Keep secrets secret
Never share PINs, OTPs, passwords, CVVs or remote-access codes.
Help centre
Answers and Support When You Need It
Search common questions, review essential security guidance or contact us for product and service assistance.
Frequently asked questions
Find the Answer You Need
Search common APRB questions before contacting customer care or visiting a branch.
Review account information on our Accounts page, then contact us or visit a branch with your questions. A representative will explain applicable documents, eligibility and current terms.
Arunachal Pradesh Rural Bank is described as an RBI-regulated scheduled bank. Eligible deposits are insured by DICGC up to the applicable limit per depositor per bank. See our compliance page for more information.
Use the EMI calculator for an illustrative monthly repayment. Your final repayment amount depends on the approved rate, tenure, fees and terms.
Call the official customer-care number immediately and follow the bank's reporting guidance. Never disclose PINs, passwords, OTPs or CVV details.
Contact official customer care immediately to report the loss and seek the appropriate card-safety guidance.
Yes. Use our branch locator to find a listed branch and contact it before visiting to confirm the service you need.
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Stay safe
Security Essentials
Fraudsters may impersonate banks over calls, messages and websites. Pause and verify before acting.
Review cyber-security guidanceUse official routes
Type the website address yourself and use published contact details.
Report quickly
Contact us promptly if you notice suspicious activity or an unauthorised transaction.
Grievance redressal
If You Need Further Help
Start by sharing your concern with customer care or a branch. Keep any reference number provided. If the issue remains unresolved, ask our team for the prescribed escalation route and applicable ombudsman information.
